5 Questions to Ask Before Finalizing an Employment Agency in Singapore

Due to the benefits most recruitment agencies provide, they are becoming extremely popular among both small and large organizations. Although their major role is to find the best talent as per the requirements of an agency, a good recruitment company should provide more benefits than just that. To make sure that you have selected a good employment agency for your recruiting needs, it is important to ask the below mentioned questions. The answers to these questions may simplify your task of hiring a staffing agency.

Q.1. What is their total experience and expertise?
A. Although, it is not wrong to hire a new agency, research shows that along with the ability to match technical skills and cultural fit, an agency’s knowledge of industry and its experience plays an important role in the kind of result you may expect from them.

Q.2. What is their client satisfaction score?
A. It is not wrong to say that one of the best ways to measure possible future results is past performance. Ask the agency to provide you with their most recent client satisfaction score. You can also ask for client referrals, read client testimonials and client reviews online.

Q.3. What was their turnover rate for internal staff last year?
A. Always look for an agency that has a low turnover rate for their internal staff so that you can build a long-lasting relationship. To get the best possible results, it is important that your account manager and recruiter know you.

Q.4. What current trends and issues related to the recruiting industry should you be aware of?
A. Select a staffing agency that can be your strategic advisor. The agency you select must provide you with updated and useful information that makes your process of recruitment better. If you need to hire talent from other countries, communicate with the agency about basic requirements such as employment pass.

Q.5. What are their rates?
A. Do not just select a staffing agency with the lowest price or markup. To get the best results, it is important to make an informed decision. The stats show that if an enterprise makes a bad hiring decision, it will cost you at least three to four times more. Although, if the agency you have selected charges higher fee than its competitors, it should be able to explain and illustrate why. Select an agency that provides you with permanent and temporary employees as per your requirements and budget.

Summing up, the above-mentioned questions can definitely help you hire the most suitable employment agency in Singapore.